So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question; see When requesting assistance, what information should I provide?
Note: You can find answers to Oncourse questions by entering your search terms in the search box in the upper left of the Oncourse help tool.
Help over the phone at all campuses (except IPFW), through ITHelpLive,
and at the
firstname.lastname@example.org email address is
available 24/7. Other help services may have more limited hours.
Note: For details about availability of UITS services over spring break, see Availability of UITS support and services over spring break.
Note: The UITS Support Center walk-in location in the IMU provides limited support services; it does not offer software sales, print credits, or carry-in consultations.
*Those at IUPU Columbus can also contact the UITS Support Center at IUPUI.